White Glove delivery includes furniture being brought into your home and basic assembly.
Below you can find out how our nationwide delivery works from start to finish!
When placing your order, you will select how you want your furniture delivered. We offer two options for the lower 48 states:
When your custom furniture is nearing completion, we will notify both you and our 3rd-party shipping company. If you have an outstanding balance on your order, we will collect the final payment at this time so we can release your furniture for transit.
While your furniture is in transit, it is time to prep your space! Please ensure the following before delivery day:
When placing your order, you will select how you want your furniture delivered. We offer two options for the lower 48 states:
When your custom furniture is nearing completion, we will notify both you and our 3rd-party shipping company. If you have an outstanding balance on your order, we will collect the final payment at this time so we can release your furniture for transit.
While your furniture is in transit, it is time to prep your space! Please ensure the following before delivery day:
First, measure the width of the opening, keeping in mind that the open door itself takes up some space. Next, measure the height from the floor to the top of the frame. Finally, measure the diagonal length from the top corner to the opposite bottom corner. Delivery teams often tilt furniture to make it fit, so this diagonal measurement is very important.
First, measure the width of the opening, keeping in mind that the open door itself takes up some space. Next, measure the height from the floor to the top of the frame. Finally, measure the diagonal length from the top corner to the opposite bottom corner. Delivery teams often tilt furniture to make it fit, so this diagonal measurement is very important.
Stairs can be tricky if they have low ceilings or tight turns. Start by measuring the stair width from the wall to the handrail. Then, measure the height from the steps straight up to the ceiling. Most importantly, measure the diagonal space around any landings or corners. Big items need enough room to make the turn.
Stairs can be tricky if they have low ceilings or tight turns. Start by measuring the stair width from the wall to the handrail. Then, measure the height from the steps straight up to the ceiling. Most importantly, measure the diagonal space around any landings or corners. Big items need enough room to make the turn.
Check the exact height, width, and depth of your new furniture. Compare these numbers to your door and stair measurements to make sure it will fit. Pay close attention to the furniture's diagonal size (from the top corner to the opposite bottom corner). For things like dressers, check if the legs can come off to save a little extra space.
Check the exact height, width, and depth of your new furniture. Compare these numbers to your door and stair measurements to make sure it will fit. Pay close attention to the furniture's diagonal size (from the top corner to the opposite bottom corner). For things like dressers, check if the legs can come off to save a little extra space.
Delivery typically takes place within 4 weeks of your furniture being completed (remote locations and islands may take longer).
Once your items reach the local hub, the shipping company will contact you directly to schedule a delivery appointment. They will provide a specific day and a 1-hour time window (e.g., Monday between 2 PM and 3 PM). Deliveries generally take place on weekdays between 7:00 AM and 4:00 PM.
To ensure a smooth and safe drop-off or in-home installation, please make sure to:
If you have any questions about our delivery process or need to discuss special access requirements, please don't hesitate to reach out!
Delivery typically takes place within 4 weeks of your furniture being completed (remote locations and islands may take longer).
Once your items reach the local hub, the shipping company will contact you directly to schedule a delivery appointment. They will provide a specific day and a 1-hour time window (e.g., Monday between 2 PM and 3 PM). Deliveries generally take place on weekdays between 7:00 AM and 4:00 PM.
To ensure a smooth and safe drop-off or in-home installation, please make sure to:
If you have any questions about our delivery process or need to discuss special access requirements, please don't hesitate to reach out!


