Delivery Options
We offer a few ways to get your new furniture delivered:
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Free Nationwide Shipping (Lower 48 States): Your furniture will be brought to the front door or curbside free of charge! Some simple assembly might be needed on the following items:
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Dining Tables: Attach legs/bases to table tops.
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Beds: Attach headboard and footboard to side rails.
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Outdoor Furniture: Outdoor furniture to Zone 2 and 3 may require some light assembly.
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Premium White-Glove Service: Your furniture will be set up exactly where you want it and any assembly required will be done by a professional furniture delivery team.
- East Coast: Starts at $199
- West Coast: Starting at $495
- Please note: This service is available up to the 2nd floor via staircase (Please note if it is a higher floor). For apartment buildings any floor as long as their is a freight elevator that will fit the items ordered.
- Exclusions apply such as: Cribs, Lighthouses, Wishing Wells, Picnic Tables and small items are excluded from assembly with White-Glove delivery.
What Happens After You Order?
Here's what to expect once you've placed your order:
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Getting Ready: When your furniture is almost finished being made, we'll let you and the shipping company know. If you still have a balance to pay, we'll need that before we can release your furniture to the 3rd party delivery company.
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Scheduling Your Delivery: The shipping company will reach out directly to you and give you a specific day and time when they plan to arrive (for example, Monday between 2 PM and 3 PM). Deliveries usually happen on weekdays between 7 AM and 4 PM.
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How Long Will Delivery Take?(See Map Below)
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Zone 1: Typically within 4 weeks of completion.
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Zone 2 & 3: Typically within 6 weeks of completion.
Before Your Furniture Arrives
To help make in-home delivery go smoothly, please:
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Remove Old Furniture: Make sure any old furniture you're getting rid of is gone before the delivery team arrives. They don't move or take away old items.
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Keep Pets Safe: Please keep your pets in a different room while the delivery is happening.
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Ensure Fitment: Please ensure to measure door-ways, hallways and any tight stair cases prior to ensure your furniture will fit into your home as we are not responsible for the fitment.
Important Road and Access Information
For the delivery truck to reach your home safely, we need to make sure of a few things: Please note exceptions can be made to these policies with advanced notice!
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Paved Road: The road leading to your house is preferably be paved
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Wide Road: The road needs to be at least 10 feet wide
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Tall Clearance: There should be no low tree branches or anything hanging lower than 14 feet over the road.
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No Heavy Weight Limits: The street can't have any rules about how much vehicles can weigh.
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Space to Turn Around: The delivery truck needs enough space to turn around safely after dropping off your furniture.
By helping us with these things, you'll make sure your new furniture delivery goes well! If you have any questions, please don't hesitate to ask.