Order Status

You can also log into our customer portal and check your order details and status here (in-store customers). Please note that the estimated completion date can vary by 1-2 weeks.

Please note: Due to strong demand our outdoor shops are running 2-4 weeks behind schedule. For deliveries outside of our normal delivery area (Northeast USA) add an additional 2-4 weeks. 

Order Status Form
Last Name
First Name
Email
Order #
Category	Repair - Drop Off Repair - Pickup Evaluation Visit Call Back Order Status Update Order Complaint
Status	Open On Hold Escalated Closed
Captcha	Refresh
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As most of our shops do not answer the telephone (due to religious belief) please allow 2-4 days for a response.